Laptops / Tablets / Phones (Following list is incomplete)
Steam Deck HB0602，Steam Deck BG0102，Steam Deck HB0603 and more
MacBook Air 13 '' 2020 / MacBook Pro 15 '' 2019/2018 / MacBook Pro 16 '' 2019 / iPad Pro 12.9 '' 2020/2018 / iPad Pro 11 '' 2020/2018 (The resolution of the HDMI port could achieve 4K@60Hz with these devices)
Apple MacBook Pro 2021/ 2017/2016 / MacBook 2018/2017/2016 / iMac 2019/2017 / iMac Pro / MacBook Air 2019/2018 / Mac Mini
Microsoft Surface Book 2 / Surface Go / Surface Pro 7 / Surface Pro X / Surface Laptop 3 / Microsoft Lumia 950/950 XL
XPS 13/15/12 / Latitude 7000 5000 / XPS12 9250 / Inspiron 7000
Lenovo Yoga 920/910/900 / Yoga 4 Pro / ThinkPad X 1 X 390
HP Specter 13 / Specter X 360 / ENVY 15 13 X 360 / EliteBook Folio G1 X 360
Huawei MateBook X Pro / MateBook X / MateBook E
Huawei P20 / P20 Pro / P30 / P30 Pro / P40 / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Mate 20 X / Mate 30
Samsung Galaxy S20 / S20 Plus / S20 Ultra / S10 / S10 + / S10E / S9 / S9 + / S8 / S8 + / Note 10+ / Note 10 / Note 9 / Note 8
Samsung Chromebook Pro / Chromebook Plus / Notebook 9 13 "/ Galaxy Book 12" / Galaxy Book 10.6 / Tab Pro S 12 "/ Tab S4 / S5e / S6
Q1: Does it support 4K@60Hz?
The 4K@60Hz is only available for laptops with DisplayPort 1.4. 60Hz only supports for the 8 devices: Macbook Air 13’’ (Intel) 2020, Macbook Pro 15" 2019/2018, Macbook Pro 16" 2019, iPad Pro 12.9" 2020/2018, iPad Pro 11" 2020/2018
Q2: Can all ports be used at one time?
Yes, it can. Please notes that only allow connecting 1 HDD/SSD at one time.
Q3: Does this USB 3.0 interface support charging?
Yes, it can. You can charge an iPhone. But please note that the USB ports are mainly intended for data transfer and do not support high charging power (especially you should not charge your tablet).
Q4: Will this work with Nintendo Switch?
No, it doesn't support Nintendo Switch.
Q5: Does it support all Type-C devices?
Nearly. Please note that your host's USB-C port is required to support data, charging and video (DP-Alt mode).
Q6: Does the USB-C hub affect the WiFi?
According to Microsoft, the problem only occurs for the 2.4 GHz wireless band, but not for 5 GHz. Please set your router to 5 GHz to avoid the problem.
Q7: Does this multiport hub get hot?
It is normal the Hub may become heat while working, in the condition the ambient temperature is 77°F, as long as the temperature of the hub does not exceed 140°F when full-loaded, it is safe and please rest assured to use.
Q8: What do I do if the connection becomes unstable?
To ensure a stable connection, please avoid connecting devices that exceed a total of 900 mA.
Q9: The internet cannot reach to 1Gbps.
To achieve the full 1 Gbit / s via network connection, please use an ethernet cable according to CAT5E standard or higher.
Q10:The Hub's HDMI port cannot work.
Q11: Can I connect my usb-c monitor to this?
No, this USB C Hub extends a single Type-C port or Thunderbolt 3 port of your PC/laptop/mobile phone to 7 ports, you cannot connect your monitor to the USB C port.
Q12: Is 7-in-1 Multi-Port Hub compatible with a thunderbolt 4 port?
Yes, the thunderbolt 4 port will compatible with a USB C adapter.
Q13: Does the Multi-Port adapter have a higher refresh rate with a lower resolution?
Yes, this USB C hub support 1080P@60hz or 144hz, but your monitor and cable also need to support 60hz or 144hz.
Have tested the key performance specs of resolution, refresh rate and compatibility with HDR, and am happy to report that this hub is capable of 4K @60Hz & HDR, as advertised.
A note on the HDR test: I tested it with my Lenovo Yoga 6 laptop, which has an integrated Radeon graphic card capable of 4K @60Hz & HRD, but the laptop's built-in screen is only capable of 1080 and no HDR. Therefore one must make sure when testing for these features that (1) the laptop's lip is close (so that the bult-in screen is turned off) if the laptop's built-in screen is incapable of these features; and (2) the external monitor is capable of 4K @60Hz & HRD, which is an obvious point but sometimes gets forgotten.
4 people found this helpful
A very well-built device, Nice fit and finish. It even came with a case. I will definitely not hesitate to buy CableCreations products again,
overall a good product, a little expensive, I think I've seen similar for a little less money but got it very quickly